At Mr Central Heating we strive to provide our customers with not only the very best products in the central heating market, but at the best price and with the best aftercare service that we can. To help us ensure that we maintain this high level of customer service we use the independent rating service called Feefo as a mechanism to allow our customers to provide feedback on our performance. Not only does this service provide details on how our customers rate their shopping experience with us, but it can also provide ratings on product performance too, so you get to see the complete picture in terms of buying central heating products through us.
Each year Feefo provide awards for those companies that have maintained a high rating, which means that the company in question has consistently achieved a good level of service to their customers. This is a coveted award and hard to achieve, so we do our very best to maintain this level of service as a minimum to our customers.
To achieve the Feefo Gold Trusted Service 2018 award, a business must have collected at least 50 reviews over the previous year, and also achieved a Feefo service rating of at least 4.5 out of 5. At Mr Central Heating we are pleased to have achieved this accolade this year and have been awarded the Feefo Gold Trusted Service award.
Example of a Feefo review rating for a product
Achieving the Feefo Gold Trusted Service award means a lot to us because it is our own customers that have been kind enough to take the time to provide feedback on our performance. We appreciate this feedback and strive to maintain a high level of service to all our customers because ultimately we want to offer a great shopping experience here at Mr Central Heating.
We welcome feedback and also we love speaking with our customers and helping them with their requirements. If you have questions about products, or items that you have ordered then you can contact Mr Central Heating online or by the telephone and details of which can be found on our contact page: https://www.mrcentralheating.co.uk/contacts