How do I know when to expect my delivery?

We understand you need to know when.

Once your order is placed, we’ll confirm an exact delivery date with you as soon as we process your order.

We process orders as soon as we can during our office hours of 08:00 till 17:00 Monday to Friday.

We will either phone you or email you to book in an exact delivery date with you as soon as we process your order.

Please ensure you add our email address to your email accepted list, and check your Spam folder for any communication from us.

In the delivery date email, we will add your delivery depot's phone number. If the date we have advised you is not going to be ok for you, please ring this number as soon as possible to reschedule.

For more information on our delivery service, please see our delivery page.