Problems ordering?

We understand it's frustrating when something doesnt work, and we want to get this right for you and as quick as we can. Please check if any of the frequently asked questions below can help solve your issue.
If none of the FAQ's have helped to resolve your issue, please help us by submitting the problem form below and we will get back to you as soon as we can.

FAQ's

No, you should be able to checkout as a guest. However registering will make the checkout process a lot faster on your next visit.

We will let you know when your order has gone through by directing you to a confirmation page which shows your order number, you should also receive a confirmation e-mail shortly after completing your order.

No, unfortunately you cannot pay for an order with two seperate cards.

If you receive an error message saying "Please ensure all mandatory fields are completed", please make sure all of the required fields have been completed on the form.


Problem form


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