How To Order

We always put you, our customers front and centre. Without you, there wouldn’t be an us. That is why we always try to make your customer journey as smooth as possible. One way we can do this, is by offering multiple ways in which you can complete and pay for your order.

Order Online

Order online

And use our delivery.

Pick Up In Store

Pick up in store

Reserve your order online & choose Pick Up & Pay In Store.

Order In Stock

Order in store

Visit a branch to order & arrange delivery/collection date.

Order By Phone

Order by phone

Phone a branch to order & arrange a delivery/collection date.

We also offer a range of payment methods:

Pay Online

Pay online

Using a credit/debit card.

Pay By Phone

BACs Payment

Using a credit/debit card.

Pay In Store

Pay in store

Using chip & pin on your credit/debit card.


Delivery is just £7.50 plus VAT for an order under £150 and £12.50 plus VAT for orders over £150 – anywhere in the mainland UK. We keep our products as cheap as we can and don’t hide our delivery charges in the price of what you’re buying – unlike many other heating sites.

Customers inside London’s Congestion Zone will be charged an additional £9.00 delivery surcharge. If you’re unsure if this affects you, please contact the nearest store to you. Delivery to the Isle of Wight is £33.60 plus VAT. The delivery is charged at a pallet rate. Orders are sent via courier.