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Radiator FAQ's

How can I work out which size radiators I need?

Our BTU Calculator tool will help you identify suitable radiators for the specific room(s) in question.

As a guide, in our experience we’ve found the typical room size of the average 3 bedroomed house requires the following radiator sizes:

Lounge = 1400 x 600 double
Dining room = 1200 x 600 double
Kitchen = 900 x 600 double
Bedroom 1 = 1400 x 600 single
Bedroom 2 = 1200 x 600 single
Bedroom 3 = 900 x 600 single
Bathroom = 600 x 600 double

How long does delivery take?

We aim to deliver within a week, often much less depending on your location.

Deliveries in Scotland can take longer as we cover the whole country from our Glasgow depot.

You can take a look at your area on our Delivery estimator, but please note, this will give you an idea of how frequently we deliver to those areas, but will not be you guaranteed delivery date.

As soon as we process your order, one of our team will either call you to book in your delivery if its a large order that will need confirmation, or you will receive an email with a delivery date in it. (Please ensure you check your spam folders in email)

If the date we notify you of isnt suitable, please call the number in the email to reschedule directly with your delivery depot.

For more information on Deliveries please see our delivery Info page.

What if I need an urgent delivery?

Sometimes you just have to know how quick, we understand.

We recommend you phone the nearest depot to you and ask them what day they’ll be in your area next.

If the delivery day they give you is what you are hoping for, grab it with them on the phone, place your order as soon as possible. We take a lot of orders every day and the slot the store gives you may be filled by the next call they take.

How do I know when to expect my delivery?

We understand you need to know when.

Once your order is placed, we’ll confirm an exact delivery date with you as soon as we process your order.

We process orders as soon as we can during our office hours of 08:00 till 17:00 Monday to Friday.

We will either phone you or email you to book in an exact delivery date with you as soon as we process your order.

Please ensure you add our email address to your email accepted list, and check your Spam folder for any communication from us.

In the delivery date email, we will add your delivery depot's phone number. If the date we have advised you is not going to be ok for you, please ring this number as soon as possible to reschedule.

For more information on our delivery service, please see our delivery page.

Please mind that only logged in users can submit questions.